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Please note that there may be a delay in receiving the order confirmation e-mail due to the high volume of orders.

Questions about Moomin's Day? Take a peek at Moomin's Day FAQ.

You can find answers to other frequently asked questions here. In other cases, you can contact us through the form.

Our customer service team helps you with web store orders, availability, returns and deliveries and any other issues regarding our online shop. Kindly state your order number when inquiring about orders (found in the order confirmation email). They do not, however, help you with life wisdoms or share bite-sized pieces of Moominphilosophy. For those purposes, subscribe to our delightful newsletter or dive into stories from Moominvalley.